FAQ

General Questions

Yes. We offer wholesale based on individual approval. Please visit our wholesale page for more info.

Wholesale Information Click Here

We don't have a store but you are more than welcome to come by our studio and say hi, purchase something, or just hang out if you want. All we ask is you email us beforehand, hello@wondergoods.com

We are always happy to try and repair your bag. Please contact us using the form below and let us know the specifics.

Wonder Goods is located in Grand Rapids, MI. Our address is 235 Division Ave. S #100 Grand Rapids MI, 49503. You can find directions to us via our Contact page.

Our products are handmade in Michigan.

No. At this time we aren't offering custom one-off bags. Feel free to contact us if you have questions.

Please use the contact form below and let us know about the issue. Please include your order ID # when contacting us.

Most orders ship the following day and take between 2 to 4 days to arrive. International orders can take up to 3 weeks or more depending on your country's shipping policies and regulations. You can find more information about this on our shipping policies page.

Please refer to and follow this link to learn more about our shipping policies and details. SHIPPING POLICIES

We ship worldwide but international shipping changes frequently so please contact your customs office if you have any questions or concerns.

International customers, please read our shipping policy before placing your order as certain fees must be paid by the customer at the time of delivery. SHIPPING POLICY

Returns & Refunds

Short answer, Yes! Just email us at returns@wondergoods.com.

However, we ask that you please look over our policies for all the details. RETURN POLICY

We offer a full refund on all returned items if you are not happy with your purchase. Please read our full refund policy before contacting us. REFUND POLICY

Contact us

Have a question that you don't see in the FAQ? Feel free to reach out and let us know how we can help.

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